Smart Answers to tough Interview Questions
Tough interview questions are supposed to challenge job
candidates and make them think on their feet.
This
could make the typical job interview "the most harrowing forty-five
minutes of your life," writes Vicky Oliver in her book "301 Smart
Answers to Tough Interview Questions"
You
can be prepared ahead of time. Here is a compilation of some of the toughest
interview questions from Oliver's book — and how to answer them.
Excerpted
from Oliver's book:
Q: Will you be out to take my job?
A:
Maybe in about twenty years, but by then, I suspect you'll be running the
entire company and will need a good, loyal lieutenant to help you manage this
department!
Q: What if you work here for five years and don't get promoted? Many of
our employees don't. Won't you find it frustrating?
A:
I consider myself ambitious, but I'm also practical. As long as I am continuing
to learn and grow within my position, I'll be a happy camper. Different
companies promote people at different rates, and I'm pretty confident that
working for you will keep me motivated and mentally stimulated for several
years to come.
Q: What is your biggest weakness that's really a weakness, and not a
secret strength?
A:
I am extremely impatient. I expect my employees to prove themselves on the very
first assignment. If they fail, my tendency is to stop delegating to them
and start doing everything myself.
To
compensate for my own weakness, however, I have started to really prep my
people on exactly what will be expected of them.
Q: You have changed careers before. Why should I let you experiment on
my nickel?
A.
As a career-changer, I believe that I'm a better employee because I've gained a
lot of diverse skills from moving around. These skills help me solve problems
creatively.
Q: If you knew that things at your company were rocky, why didn't you
get out of the company sooner?
A:
I was working so hard to keep my job while everyone around me was being cut
that I didn't have any time left over to look for another job. With all of the
mergers that have been happening in our field, layoffs are a way of life. At
least I gave it my best shot!
Q: From your resume, it looks like you were fired twice. How did
that make you feel?
A:
After I recuperated from the shock both times, it made me feel stronger. It's
true that I was fired twice, but I managed to bounce back both times and land
jobs that gave me more responsibility, paid me more money, and were at better
firms.
The
morale here is very high. I've been exposed to the "seamy underbelly"
of this business, but I'm still passionate about working in it.
Q: I see from your resume that you worked at CC&L for four years,
and that's terrific. But I also noticed that you weren't promoted during that
time. Why not?
A:
CC&L is a great company, and thanks in part to my team's contributions,
they are doing very well these days. But that wasn't always the case.
During
the first two years that I worked there, people were being fired left and
right, and just hanging onto my job was a feat.
Once
the company began to turn around, [my boss] was offered a terrific job at a
rival organization and it took CC&L six months to replace him, and when
they did, the new boss was eager to bring in his own people. Once again, I
tenaciously hung on to my job, and, even though I was long overdue for a
promotion, I really didn't think that the timing was right for me to broach it.
No one from the old staff was there to even vouch for my performance!
Q: If you were running a company that produces X and the market was
tanking for that product, what would you do?
A: I would search for new markets for the product while I
spurred the engineers to change the product to make it more marketable to its
original core audience.
Q: Are you telling me that, now that you're forty-something, you would
be willing to start at an entry-level position just to get your foot in the
door here?
A:
Sometimes you need to take a step backward to move your career forward.
Starting in an entry-level role would allow me to learn your business from the
ground up.
The
career that I've been in is so different than yours that I would love the
opportunity to start over again in your field. The salary cut will be well
worth it.
Q: From your resume, I notice that you interned at a small investment
banking boutique. Did you pursue a full-time job offer with them? What
happened?
A:
Yes, I did very well at my internship, and I had originally assumed that I
would come on staff once I graduated from college. However, BB&L
drastically cut back the number of new hires they were planning. As fate would
have it, they will not be hiring any of the interns they had last summer.
I
love working at BB&L, and I brought some references with me today to show
you that my job performance there was stellar. Still, in some ways, I consider
this new turn of events to be a lucky break for me, believe it or not.
Q: We love women at this company, but our clients are Chinese and so we
were thinking of hiring a man for this particular job.
A:
Why is that, exactly? It seems to me that I am probably more qualified to
handle this position than anyone, man or woman.
My
father's career as a diplomat took our family around the world seven times, and
I even spent my junior year abroad in the Far East. I would need far less
training than an American man who grew up here and has never worked outside our
borders.
Q: Our clients feel more comfortable with ethnic writers. So, while I
would love to recommend you for the position, I'm worried that our clients will
feel uneasy about us hiring you.
A.
I sincerely believe that being a great writer requires one major skill beyond
being able to string sentences together, and that quality is empathy. I think
that, rather than looking at my skin color, your company needs to consider
whether or not I can empathize with our target market, and the answer is
certainly yes.
Q: Why did you take so much time off from work, and why do you wish to
get a job now?
A:
When I first had the twins, my husband was working 24/7, and I really needed to
be there to raise the kids. But during that time, I really missed
working.
Fortunately,
I kept my hand in the business during those years by consulting for several of
my ex-clients.
Q: What would you do if you really wanted to hire a woman under you,
and you knew the perfect candidate, but your boss really wanted to hire a man
for the job?
A:
I'd recommend that we perform an on-site "test," by hiring both
candidates on a freelance basis for two weeks each.
Q: What if you worked with someone who managed to 'take credit' for all
your great ideas. How would you handle it?
A:
First, I would try to credit her publicly with the ideas that were hers.
Sometimes, by being generous with credit, it spurs the other person to
"return the favor."
If
that doesn't solve it, I'd try to work out an arrangement where we each agreed
to present the ideas that were our own to our bosses. If that doesn't work, I
would openly discuss the situation with her.
However,
if the person taking credit for my ideas was my boss, I would tread cautiously.
To some extent, I believe that my job is to make my superiors shine. If I were
being rewarded for my ideas with raises and promotions, I would be happy.
Q: How many hours a week do you usually work, and why?
A:
I work pretty long hours most of the time. With the extra time, I try to find
ways to "add value" to each assignment, both my own and the firm's.
When our clients read our reports, I want them to think that no one else could
have possibly written them, except for our company.
Q: Does a company need B players? Or is it better off only having A
players on staff, and why.
A:
I believe that a company needs both A and B players. When you're pitching new
business, you want the A players on the front line. But behind the A players,
you need the B players who can hammer out the details of the projects and stick
with them on a day-to-day basis. Having too many A players on the team leads to
ego clashes and a disorganized, anarchical way of doing business.
Q: Are you better at "managing up" or "managing
down"?
A:
If you aren't good at "managing up," you rarely get the opportunity
to "manage down." Fortunately, I've always been quite good at
self-management. I've never had a deadline that I didn't meet.
Q: This ad agency is a TV shop. But I see from your resume that you
have far more experience handling print. You're weak on TV compared to other
candidates. Why should I hire you for the job and not someone else who has the
credentials that we're really looking for?
A:
One thing I learned from these ad agencies is that print and TV are only
mediums. The real thing that we offer clients is our ideas. And a strong, solid
award-winning idea will work just as beautifully in TV as in print.
So
while I may have fewer TV spots on my reel as other candidates, hopefully
you'll agree that my ideas are stronger than theirs. Hire me for my ideas, and
when you do, I promise you that they will translate seamlessly into TV.
Q: Would you rather get permission from your boss before undertaking a
brand-new project, or be given enough rope to "hang yourself"?
A:
During my first week on the job, I would ask my boss how she would prefer me to
handle projects. If she indicated that she wanted a take-charge person under
her, I would take the ropes. If she told me she wanted me to run ideas by her
first, I would comply. I think the real challenge is being able to adapt to
your work environment, and I'm flexible.
Q: Please give an example of the most difficult political situation
that you've dealt with on a job.
A:
I was hired by a woman who was on her way out. She asked me to be her
"fall guy" on a number of assignments. I just learned to drop the
assignments off with my boss on the day that they were due, and when the
managers would ring me up, I would recommend that they simply follow up with
her. This kept me out of hot water with my boss and with her superiors.
Q: Did you ever make a mistake that cost your company money?
A:
I suppose that asking for name-brand vodka at the Christmas party, instead of
the generic swill that they normally serve, doesn't count, right? No, really
honestly, I'm delighted to report that I never made a mistake that cost my
company money.
Q: Is it more important to be lucky or skillful?
A:
I think that it's more important to be lucky, although being very skilled can
help to create more opportunities. Certainly, [at my former job, my boss']
confidence in me inspired the decision makers at our firm to trust that I could
do the job. But clearly, I also happened to be in the right place at the right
time.
Q: When do you think you'll peak in your career?
A:
I come from a long line of healthy, hardy, mentally active types, and so I
confess that I never even think about "peaking" in my career. That
having been said, I do think it's important to have some self-knowledge, and to
recognize when one is past one's prime.
Q: Under what circumstances have you found it acceptable to break
confidence?
A.
When the person doing the confiding has shared the fact that she was doing
something unethical — and if I felt that I might be able to stop her behavior
by telling someone else about it.
Q: Do you consider yourself a leader?
A.
Oh, yes, absolutely. I have all of the leadership qualities. I'm
extroverted, but I also happen to be a terrific listener. I consider myself a
"big idea" person, but I can also be hard-nosed and practical when
necessary.
Q: What do you view as your risks and disadvantages with the position
we are interviewing you for?
A:
I think that with the home office located halfway across the globe, there is a
very small risk that one might not have the chance to interact with the key
decision makers as often as might be ideal. On the other hand,
teleconferencing, email, faxing, and having a 24/7 work ethic will go a long
way towards bridging the gap.
Q: What are a couple of the most courageous actions or unpopular stands
that you have ever taken?
A:
I used to work for a boss who managed four offices making his time
ultra-limited ... he eventually called me one day, and begged me to review
their work "unofficially." But there had been a long history in my
office of people who would "act like the boss," sans any official
title, only to be "beheaded" a few months later for overstepping
their bounds.
I told my supervisor that if he wanted me to be "acting
boss" in his absence, he needed to let people know officially, and that
giving me a new title wouldn't hurt either.
Q: Can you describe your dream job?
A.
This is my dream job and that's why I approached you about it in the first
place. I am excited about the prospect of helping your promotion agency upgrade
and fine tune your loyalty programs.
Q: How aware are you of internal politics that may affect your
performance?
A:
I'm sensitive to internal politics and respect authority figures. But I also do
my best to never become embroiled in office politics. At my level, I consider
this to be a wise course of action. I like people and can pretty much work with
anyone. So I concentrate on doing my job, listening to directions, surpassing
expectations, and leaving the internal political battles to the politicians.
Culled from www.businessinsider.com
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